Here are four trending banking solutions that are transforming the traditional banking industry: Mobile Banking: Mobile banking refers to the use of mobile devices such as smartphones and tablets to access financial services and manage finances. Mobile banking allows customers to check their account balance, make transactions, pay bills, and perform other banking functions from […]

The financial services industry sees continuous changes all year round, and financial institutions need to constantly innovate to stay ahead of sector trends and emerging forces. And with 2023 fast approaching, it’s time to start thinking about the latest banking trends that could have a big impact for the next 12 months.   Digital banking. […]

Digital banking is the digitization (or moving online) of all the traditional banking activities and programs services that were historically only available to customers when physically inside of a bank branch. This includes activities like Money Deposits, Withdrawals, and Transfers Checking/Saving Account Management Applying for Financial Products Loan Management Bill Pay Account Services Consumer preferences […]

Nowadays, mobile technologies have enabled convenient interactions and has become the dominant way that businesses engage with customers. In the BFSI domain, mobile banking usage around the world has continue to rise. A recent statista report states that over 23 million families in US will be using mobile banking by 2020 and over 2 billion people around the world, will […]

In today’s competitive landscape, customer acquisition and retention remain the key expectation of financial institutions. During engagement, customers make decisions based on their quality of service perception. Firms that focus on maintaining efficient omnichannel experience gets an average of 89 percent customer loyalty as against 33 percent, received by firms with little or no effort, a recent Aberdeen report states. […]

Massive amount of cash, large transaction volume and multiple access channels make banks top priority targets for cyber criminals. As financial institutions get better at defending, attackers get better at hacking. For instance in the first quarter of this year, more than 947,027,517 malicious attacks were identified by Kaspersky from online points in 203 countries. It detected PC-malware […]

[gdlr_core_space height=”30px”] [gdlr_core_space height=”30px”] Many individuals and businesses in countries around the world are yet to access affordable financial services due to low literacy level, regional limitations such as lack of basic amenities, unavailable credit records and so on. The Innovation in financial inclusion report by EY stated that 1.6b of the world’s population are […]