Introduction: Generative Artificial Intelligence (AI) has emerged as a powerful technology with the potential to transform various industries, including the banking sector. By understanding the capabilities and implications of generative AI, banks can harness its benefits to enhance operations, customer experiences, and risk management. In this blog post, we will explore key aspects that banks […]

Introduction: As technology continues to evolve, the banking industry has become increasingly reliant on digital systems and interconnected networks. While this has improved convenience and accessibility, it has also brought about a range of cyber security risks. Cyber attacks targeting banks and financial institutions are on the rise, posing threats to customer data, financial assets, […]

Wealth management is the process of managing and protecting the assets of high-net-worth individuals (HNWIs) and ultra-high-net-worth individuals (UHNWIs). It involves a range of strategies and techniques to protect, grow, and distribute wealth. HNWIs and UHNWIs often have complex financial situations and unique financial planning needs, which require specialized advice and expertise. Here are some […]

Small business banking solutions refer to the various financial services and products that are specifically designed to meet the needs of small businesses. These solutions are tailored to address the unique challenges that small businesses face, such as limited cash flow, fluctuating revenue, and the need for financing to support growth. Small businesses face a […]

As we approach 2023, the banking industry continues to be disrupted by digital trends that are reshaping the industry. Here are some of the key digital trends that are expected to disrupt the banking industry in 2023: Digital Transformation: Banks are increasingly adopting digital technologies to transform their business processes, enhance customer experience, and improve […]

Here are four trending banking solutions that are transforming the traditional banking industry: Mobile Banking: Mobile banking refers to the use of mobile devices such as smartphones and tablets to access financial services and manage finances. Mobile banking allows customers to check their account balance, make transactions, pay bills, and perform other banking functions from […]

The financial services industry sees continuous changes all year round, and financial institutions need to constantly innovate to stay ahead of sector trends and emerging forces. And with 2023 fast approaching, it’s time to start thinking about the latest banking trends that could have a big impact for the next 12 months.   Digital banking. […]

Digital banking is the digitization (or moving online) of all the traditional banking activities and programs services that were historically only available to customers when physically inside of a bank branch. This includes activities like Money Deposits, Withdrawals, and Transfers Checking/Saving Account Management Applying for Financial Products Loan Management Bill Pay Account Services Consumer preferences […]

Nowadays, mobile technologies have enabled convenient interactions and has become the dominant way that businesses engage with customers. In the BFSI domain, mobile banking usage around the world has continue to rise. A recent statista report states that over 23 million families in US will be using mobile banking by 2020 and over 2 billion people around the world, will […]

In today’s competitive landscape, customer acquisition and retention remain the key expectation of financial institutions. During engagement, customers make decisions based on their quality of service perception. Firms that focus on maintaining efficient omnichannel experience gets an average of 89 percent customer loyalty as against 33 percent, received by firms with little or no effort, a recent Aberdeen report states. […]